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Job Details

Job Title: Operations Manager
Job Reference: SC1559887BalOM
Location: Ballygunner, Waterford, Ireland
Salary:

Opening Summer 2026 – Haven Wood Retirement Home & Village, Ballygunner, Waterford

Are You an Organised Leader with a Passion for Operations & People? Join Our Team Today!

We’re currently recruiting an experienced and proactive Operations Manager to oversee the day-to-day running of our home. If you thrive in a fast-paced environment and have a strong background in operations, facilities, or HR administration, this is an excellent opportunity to play a key role in delivering high-quality support services within a warm and resident-focused setting.

Why Choose Us?

Flexible Working Environment – A dynamic role with variety and autonomy.
Competitive Salary & Benefits – Attractive package with regular pay and staff perks.
Career Growth & Development – Ongoing training and professional development opportunities.
Education Assistance Program – We support your continued learning.
Supportive Team Culture – Work alongside a collaborative and caring team.
Well-Being Initiatives – Your health and work-life balance matter to us.
Employee Referral Bonus – Be rewarded for bringing great people onboard.
Free On-Site Parking – Convenient and stress-free commuting.

What You’ll Do

Operations & Facilities

Oversee Housekeeping, Kitchen, and Maintenance departments.
Conduct regular site walkarounds to ensure cleanliness, safety, and maintenance standards.
Coordinate contractors, suppliers, and service providers.
Manage procurement of supplies and equipment.
Schedule and monitor all preventative and reactive maintenance activities.
Ensure compliance with Health & Safety, HACCP, and Legionella standards.
Support audits, inspections, and operational reporting.
Assist with events, celebrations, and general site coordination.
Provide ad-hoc support to finance/accounts as required.

HR & Administration

Maintain and update staff personnel files and HR systems (HRIS).
Manage staff rosters, annual leave, sick leave, and certifications.
Support recruitment, onboarding, and induction processes.
Coordinate training and maintain accurate training records.
Oversee Garda vetting, work permits, and compliance documentation.
Ensure GDPR compliance and effective document management.
Produce weekly and monthly HR and operational reports.

Front-of-House

Oversee reception operations including calls, emails, and visitor management.
Act as a central point of contact for staff, residents, families, and stakeholders.
Ensure smooth daily administrative and communication processes across the home.

What We’re Looking For

Relevant qualification in Business Administration, HR, or related field (desirable).
2–3 years’ experience in operations, facilities, or HR administration (healthcare or residential care experience is highly desirable).
Strong working knowledge of HR systems and Microsoft Office.
Solid understanding of compliance, health & safety, and HR processes.
Excellent organisational, communication, and problem-solving skills.
A flexible, hands-on approach with the ability to adapt in a busy environment.

Ready to take the next step in your career? Apply today and become a vital part of our team!

All applications are handled with the strictest confidence.